We are responsible for what we sell. If you are not completely satisfied with your purchase, we offer easy Return, Refund & Exchange Policy.

However RETURN, REFUND & EXCHANGE is only possible solely under the following reason -

> In the unlikely event that any product that you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had expected, you may return the product in unused, in its original packaging and price tags. 

* Pls inform within 3 days of delivery.

* You may share the photos of product , order id & write to us webstore@sugandhim.com & request a return or exchange. We will arrange for the order to be collected from the delivery address through courier within 3-4 working days from the date of Return/Exchange request raised.

*  Any Return & Exchange for reasons other than the above, the shipping charges if any, will not be refunded.

* REFUND/REPLACEMENT will be processed once the goods are received & checked for which we will be in touch with you via mail/call.

CANCELLATION POLICY
If you wish to cancel your order, you can do so by sending us an email on support@suagndhim.in within 24 hours of placing the order. You can also call our Customer Care on +91-9619879117 (Timings: 10:30 am - 5 pm IST), within 24 hours of placing the order. Once orders have been dispatched, they cannot be cancelled. In case of cancellation of the order within the timeline, you will be charged 1.5% as payment gateway charges and the balance will be refunded to the cardholder and credited through the same payment instrument in 7-10 working days or as per the Bank’s guidelines.